# Unhappy with the new NAIM update

**URL:** <https://community.naimaudio.com/t/unhappy-with-the-new-naim-update/36876>\
**Category:** Streaming Audio\
**Created:** [October 1, 2024, 9:32am UTC](https://community.naimaudio.com/t/unhappy-with-the-new-naim-update/36876 "2024-10-01T09:32:04Z")\
**Posts on this page:** 1\
**Showing post:** 77

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**Author:** ![Stevesky](https://community.naimaudio.com/letter_avatar_proxy/v4/letter/s/977dab/32.png) [@Stevesky](https://community.naimaudio.com/u/Stevesky)\
**Post date:** [October 7, 2024, 6:00pm UTC](https://community.naimaudio.com/t/unhappy-with-the-new-naim-update/36876/77 "2024-10-07T18:00:35Z")

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Hi @Daan-1975

Not great to hear that your system has gone backwards sound wise.

Can you contact our helpdesk and we’ll aim to get your streamer back to a known state. We have not changed any of the audio processing (identical DSP code on all) but on some systems it doesn’t take much to knock it off voice.

With regards

Steve

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