I just received my new Uniti Atom yesterday. And my unit keeps resetting while skipping through songs via the Naim app and via the Tidal app. My unit is updated to the newest firmware.
Am I missing something? If someone could help, I’d really appreciate the support. Thank you!
Do you have local music files to try with those? You could try with a USB stick and playing them in the Naim app both through the server input (which should exercise the network) and through the USB input (which does not). This may help to narrow it down
It is set up as wireless. Router is about 5 feet away and is running at Download/202.65 mbs and upload/228.42 mbs. I’d assume that would be sufficient?
I don’t have an ethernet cable right now. I can get one if that might solve the problem. But I’d think that wireless would be fine for music streaming.
I did reset it to factory defaults, and then went through the new setup process again.
I’m not sure what is going on, but the “handshake” between the Uniti Atom and Tidal just doesn’t work for more than one song (including via Ethernet cable). Seeing that every other “handshake” works (Apple, Qobuz, Analog, HDMI, etc.), I’m assuming this is more an incompatibility issue between Tidal/Naim.
As such, it is disappointing, but I’m hoping that there will be a future Firmware update that will address this issue.
Because, other than the Tidal/Naim issue, I’m really enjoying this piece of kit.
And… problem solved. User error on my part. I had to switch a setting on my router that allowed for 5ghz rather than the previously set 2.4… and voila! The Uniti Atom works perfectly with everything! Now, I’m going to go hide from you all in my embarrassment! But, thank you for all of your help!