Tried to use my remote for the first time in a while, and I can’t get it to (re-?)pair properly. If I take the batteries out and then put back in, the remote works as expected until I pause and the display goes to sleep; thereafter it never wakes the display up or controls the main unit.
Rinse and repeat & the same thing happens again. How do I make it work for longer periods?
There is a FAQ on how to pair naughty remotes. Also, possibly your Star needs a full reboot, as in switch it off and unplug it, wait, and start it up again.