I continue to have issues with my new Uniti Core not displaying songs in some of my albums and Naim support are poor in responding so I am hopeful someone in the forum may be able to assist. Refer UnitiCore indexing
(1) 776 Albums out of 2365 (33%) I have the issue where there are no songs displayed (see below)
(2) All files were imported using the Naim app and are in wav format. I have erased all music on my Uniti Core and imported again and experienced the same issue.
(3)All albums are in the MQ album folder, including the 776 with missing information
(4) For the 776 music folders the following non-wav album folders are included:
(5)The same files exist for the album content where songs are displayed in the Naim App
(6) I have re-ripped two cds using the Uniti Core and songs are displayed and the content of the album folder is as follows:
I have noticed this thread and indeed I was a major participant in the earlier one. If the Unitiserve and Core are both still in the OP’s possession and he is importing from the Unitiserve, then it should work fine. If the US has been sold on and the import is from a backup then it’s less clear in my mind, but as the Core has put the import into the right folders then the indexing should all be fine.
As I said before, a possible fix would be to get the Unitiserve to transcode everything to FLAC and then do the import again. But that does leave the user with FLAC on the Core and there is no facility to allow transcoding on the fly at present.
I would be inclined to advise the OP to chase Naim Support again. Them not responding to problems raised by new customers is simply not good enough.
Hi David and Gazza - Many thanks for your responses, the unit is brand new.My preference is not to mess with the files by converting to FLAC. Debatably, I don’t want there to be any thought it might impact on sound quality.