USB connectors failing on Uniti Star

My Uniti Star has stopped recognizing USB drives at both the front and rear connectors. Thoughts? Many thanks.

full power off and plug disconnect for 5 mins - at a guess

Sure enough, GadgetMan. Many thanks! I’d tried the full power off but not with the plug disconnect.
Just for my info…can you tell me what the disconnect does?
Thanks again.

James

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Usually it will be in standby, so things are still running, a power cycle ensures the software gets a proper restart. Basically like you do with your pc