Hi all,
I’m having an issue with my Naim Uniti Nova. It started with the volume knob no longer responding when turned (although it still lit up). After searching here and online for possible solutions I performed a power cycle, which seemed to fix the volume knob issue.
A day later, however, my television began showing a volume notification every two minutes, as if the volume was being adjusted (even though it wasn’t, and the correct volume was shown). I tried several things (resetting the TV, checking cables, unplugging the Nova, etc.) but nothing resolved the problem. I then performed a soft reset. After this reset the standby button began blinking (2-4-10), which indicates a software or update issue.
I then went ahead with a factory reset, but since then the unit has been completely unresponsive. The Naim logo stays on, the volume knob keeps blinking, and the front panel buttons remain lit. Since then the unit has not been working properly.
It seems I’ll need to contact my dealer, but I wanted to ask if anyone here has experienced this problem and might know of a solution.
This is already the third time this unit (purchased in March 2024) has had issues. Three months after delivery the remote board had to be replaced due to intermittent loss of connection with the remote. After that repair I had the unit back for only a week before it went back to the dealer with the same problem.
Kind greetings,
Stijn