Your profile mentions a SuperUniti, do you still have this?
.sjb
Your profile mentions a SuperUniti, do you still have this?
.sjb
This may come as a surprise but other options are available. Personally I wouldn’t leave server duties to hifi manufacturers.
I’m just using my pc with asset, I put my pc on all day anyway. It means one less thing to upgrade if I don’t have a separate nas. I won’t have to worry about the nd5 xs2 for many years, I am interested to see how streaming technology changes over time.
This is sad to read, according to an article in “Which?” spares need to be available for 7 years, seems it is just seven years. Hopefully some third party company will pick up on this need in the market?
I was mocked and belittled for choosing the way I store me digital music, I build my own PC’s, use Roon, and store my local music on a self built NAS. If it breaks I can fix it, importantly I keep backups of my ripped CD’s, as well as the originals.
"Spare parts have to be available within two years of an appliance going on sale, and up until either seven or 10 years after the product has been discontinued, depending on the part. "
Which magazine Feb 24.
The hdx came out in 2008. The operating system which I believe is xp embedded is no longer supported by Microsoft. For how long do you think it reasonable that Naim continue to support it? Undoubtedly there are hdx’s out there in the wild still working, but it’s obsolete technology. Things that are fundamentally computers inside don’t have as long a shelf life as other hifi components. Even the streaming services that we take for granted today - tidal, qobuz, Spotify, roon software etc etc - won’t be around forever.
Contrary to the tone of your post, my pointing out a typo (I doubt it was a spelling mistake) in the thread title was trying to be helpful, as a clear title meaning, as it stand now, may be more likely to capture the interest if relevant members.
The rule applies from the discontinuation date
I have a lifetime Roon membership, I can transfer the RoonOS or server software on to newer hardware at the end of the day. I figure 35 more years at the outside.
It’s probably easier just to flag the post and ask Richard to change it. Anyway, I’m sure you realise that my riposte was wholly in jest.
Thanks for all various comments. To try and cover most in one go .
I was not annoyed that the HDX had failed given its age, it was simply the fact that Naim who have a strong reputation for keeping their kit going years after it has been discontinued, failed to give their customers due warning of the issue. Especially as I mentioned having been in discussion with the support desk for months last year.
I had seen HDX repairs with new HDD reported on the forum in other counties never dreamed the UK would be unable to source disks by now.
Yes I have a backup but getting on for a year old due to previous problems I was discussing.
Yes I have a SuperUniti, just fitted with a new screen however that drives a second modest system in my music room .
Likely I will go for a Uniti Core plus Dac. Although a decent DAC will be getting close to the price of an ND5 XS2 and if I can find ex demo or used maybe less still
My objection to streaming is a sort of moral one.I am an active supporter of the live music scene in the UK particularly the Blues ,but Folk, Rock and Jazz as well. I object to the pitiful amount paid to these artists per stream and therefore prefer wherever possible to buy physical albums from them directly.They need to make a living not to mention cover costs to record and release further new music going forward. So for me a streamer will at least in the short term be nothing more than a glorified player.
my dealer the excellent Rayleigh HiFi will help as best they can but under the circumstances would have been nice to get some assistance from Naim themselves.
Use a streaming service that pays the Artists the most and purchase music, IIRC it’s Qobuz at the moment.
I know the following isn’t what you want to hear but the moral of this story is make sure your media is backed up and as soon as your can no longer back up your media you need to fix the issue or find a new solution.
I have my media backed up on two different removable media drives, one of them is stored in the car.
Your backup solution was it over a SMB share?
I’m having a hard time understanding what is proprietary about the HDD they were using? Can’t the firmware be loaded on any HDD?
My backup is to NAS which then backed up, to USB HDD. Problem was that the HDX could not connect to any external shares so there was no other solution, and wasted months trying various network / router based solutions suggested by Naim. Prob is no one on the support side really understands the HDX , guys like Phil all left now. Owise networking worked perfectly for control ripping and playing. In hindsight should have got it into Naim immediately there was no quick fix , easy to be wise after the event. It was a power surge post power cut that then stopped it starting up and I got it up to dealer immediately………
Seemingly not. I hadn’t realised that in addition to the storage HDD there is a small SSD that holds the operating firmware so maybe it’s that that had died . They say neither disk replaceable . Not seen a full report to judge.
t-o-t-r, sorry to hear this. I seem to recall @Neils posting in the past on here about the difficulties of sourcing some of the computer spare parts for the early Hard disk players/servers. It might be helpful for him to give us some insight as to what can or cannot currently be replaced/fixed by Naim on a failed HDX.
The HDD has to be paired to the motherboard in a one chance only setup operation, otherwise it doesn’t work properly.
@Stevesky explained it in:
It could be that the HDX is so old it only supports SMB v1 network shares, most vendors have moved to v2 or v3 due to security issues.
This is indeed true and it’s because Windows XP Embedded only supports SMB1 and Microsoft never issued a patch to allow it use SMB2 or 3.
OP: Move all your albums over to your NAS and get an ND5XS2 used for about £1500. Don’t really need a Core - you can rip CDs using EAC just as well. You should be able to get £500-£750 for your HDX on the used market.
ND5XS2 has a decent DAC and associated circuitry, easily as good as the HDX.
To clarify - there is no separate drive to hold the operating system. In both the SSD version & HDD version, the OS is stored on the primary drive.
The SSD has been obsolete for a long time now & just recently we exhausted our stocks of the 2TB HDDs.
We have pretty much everything else likely to fail I think. However, drive failure can manifest itself in many different ways, so it can be hard to diagnose without having the unit on the bench.
Regards
Neil.