Telstra have “upgraded” my modem/router to a Technicolour Smart Modem 2, a Technicolor modem/router.
Since changing, I have had countless problems with my Naim equipment dropping off the network with the app reporting “not found” etc.
NDX2 wired, 2 x QB 1 and 1 x QB 2 on wifi.
Does anyone using one know how or if the Technicolor unit can have any setting(s) changed to make it stable with my equipment?
I’ve searched the many posts on similar issues but most seem to be inconclusive. (or else I’ve missed a conclusive answer)
I have now swapped back to my old, first Gen NBN Telstra modem/router and it is rock-solid and stable again.
I’d prefer to use the Smart Modem 2 as it has the added benefit of a 4G back-up SIM card should NBN drop out, which has happened twice since the end of October.
Incoming HFC (old Foxtel cable), NBN adaptor thing, Telstra Smart Modem 2 (Technicolor), hard wired to switch, switch to NDX2, switch to Q-NAP NAS drive, Switch hard wired to to 2 x Lynksys AP’s all with the same SSIP and security - all works flawlessly with my original Telstra modem.
I have changed the IP range on the Technicolor to 10.0.0.* to match my old Telstra modem/router (I use Control4 which has a reserved IP address of 10.0.0.* for my NDX2) and I have tried separating the 2.4 and 5 gHz bands with seperate names to ensure I only connect on 2.4, but with limited network knowledge don’t want to mess things up too much!
I do however know I can revert to my old Telstra unit if I stuff it up and can also reset the Technicolor to factory defaults if it all goes wrong…