QNAP apparently has no direct customer service – I can’t get through to them anyway.
Brand new TS-253D, brand new 2 x 4tb Seagate IronWolf hdd’s. It’s been a week since install, and the hdd’s churn CONSTANTLY. I’ve turned off every service I can, I think, to no avail. I installed and ran a little activity logger, but nothing jumped out at me. There is a qnap users forum, but no help there.
I’m afraid to just put ssd’s in it, as if they get pinged constantly they’ll just fail fast.
My older Synology nas happily goes to sleep and doesn’t do this; maybe I’ll format these new drives and put them in there and see if it happens there?
Something wrong there. I assume nothing is being copied or backed up etc. QNAP provide quite quick responses on Facebook. Or at least htey used one I had one.
The disks are supposed to go into ‘standby mode’ after inactivity, but that never happens. I could set it to totally power down on a schedule, but that doesn’t fix the constant disk churn.
Just guessing here Bart but I wonder whether it’s anything to do with setting it up as “thin volume” and associated settings rather that a static volume with RAID? Also I assume this churning still occurs if you disconnect the network (I know it’s unlikely to be network traffic but very strange)
Check your router logs - is something external to your LAN constantly trying your NAS IP address ? If so is it always the same port number ? If so then set up a rule on the router to block that port/ports inbound and outbound.
I had something similar a couple of years ago and found it was something trying to access one of the background apps on the QNAP - I googled it and found it wasn’t necessary for the operation of the devices so blocked it. The disks powered down 20 minutes later
I could be barking up the wrong tree, but worth checking.
