Does anyone know if Naim still offering the caption service to CD555 owners?
Think so, on the assumption some is awry with the current one?
I believe so 
I was told upon the introduction of the CD555 that for every player that was sold, a spare transport was kept at Naim … so you should have a fair chance at least …
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Yes if your machine is in need then it can be done. And that is why CD555/ND555 were not part of the current trade in scheme. Talk to your dealer.
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I got my CD555 mech changed at Salisbury earlier in the year - should be no problem. Not cheap - but worth it.