Wasn’t sure where to post this but hopefully this is the place where most people are likely to see it.
I today received an email supposedly from Futuershop saying that I was eligible for a VAT refund of £127 as I had been inadvertantly over-charged on previoius purchases. It asked me to click on a link to initiate the refund process.
The email looked absolutely genuine on the surface but I strongly suspected it was a scam. I contacted Futureshop and they confirmed that it was a scam - known to them and that it was absolutely nothing to do with them. Apparently it is not a targeted thing - they have had many people contact them who were not even customers.
So be aware. If you receive such an email do not click on any links. Just delete it.