I went into my local HMV today to buy a bunch of CDs, some BluRays and a DVD boxed set. There were quite a few other customers in the store buying items and also wishing the staff well. The staff were really friendly and genuinely thanking each and every customer that came into the store.
I’d also forgotten the name of a BluRay film I’ve been meaning to buy (since reading ‘what was the last DVD you watched’ on this forum), and the moment I described the plot, the helpful HMV colleague told me it was “A Matter of Life and Death” and showed me where it was kept in the store.
You don’t get that level of service online with buying from Amazon, or streaming from Apple, Spotify, Tidal or Netflix!
The CDs, BluRays and DVD box set BluRay were also all the same price as Amazon…
I was also informed by the HMV staff that now that they’re out of administration, they’ll be getting in new stock this week (there’s been an embargo on new stuff since they went into administration).
Message for those of us who are lucky enough to continue to have an HMV store near us is to ‘use it or lose it’. I know some folks on the forum do not have the same enthusiasm for HMV as I do (indeed some on the old forum were happy for it to cease trading!), however to see the loss of purchasing choice and expertise on the High Street is a loss to the community of us that value the ability to just go and buy what we want, when we want and receive expert advice.
It’s interesting to see that Waterstones (once owned by HMV) have bucked the ‘High Street gloom’ trend and as people return to paper books, they’re seeing an increase in trading.