I posted about this yesterday but am starting a new thread so that Richard, another moderator or anyone else might be able to answer.
I was away and shut down my Naim system for ten days. When I turned it back on two days ago, the side buttons were very bright. When I initially saw this, I thought they had previously been turned off but then learned they were probably just on the dimmest setting. The brightness button does not dim them now, however. On the suggestion from others yesterday, I tried a number of problem-solving ideas: new batteries; starting and restarting; and a factory reset (my idea). None have worked, however. Richard or anyone else, is there something I’m missing, or do you think something has gone wrong with the remote or the player?
If you post in the existing thread, it bubbles to the top again without losing all the history
It tends to get confusing with several current threads about the same topic.