Because that would get them involved in providing network equipment and they are a HiFi company not a computer networks company!
Unfortunately given the wide variety of network hardware, the large number of ISPs providing ‘routers’ with customised firmware, and the rate of change of products in this area, it’s not possible to just give “some detailed idiot-proof steps to get the best settings for it to work (more) reliably”. The steps needed vary from one router firmware to the next, and some routers just simply can’t be configured to achieve a DLNA connection that is sufficiently responsive and reliable.
I believe that Naim have acknowledged that the screen freezes happening on a significant number of Uniti Atoms is a real problem and they are trying to solve it. This seems to be quite a different problem as (unlike customers’ networks and routers) this would appear to be completely in Naim’s control.
Try this
last Post in the thread (by Richard)