My shiny new Mu-So 2 Wood Edition turned up yesterday, but when I plug it in to the mains the LED indicator flashes red once, then nothing. I have pressed the reset button for >10 seconds, but still nothing.
Google & Naim support webpage have lots about when the LED flashes (repeatedly) red, but nothing about a single flash then nothing.
As @HungryHalibut says, contact your dealer in the first instance. I know how disappointing this is, but your dealer should be able to sort this out quite quickly, as should any authorised retailer such as John Lewis etc…
I sent an email to the vendor (Basically Sound in Norwich), and they replied within two hours - on a Sunday! They suggested that I should try it using ethernet, and when I did so the Mu-so ran a self update and worked.
Removing the ethernet cable and setting it up again via wi-fi worked, so I am a very happy chappy!
Hat Tip to Basically Sound too - fabulous service.
I tutor high school students in reading and writing for the SAT examination in the U.S. One thing we look at is misplaced modifiers. That sentence would not pass muster. I know, because if it were accurate, you couldn’t be writing about it.