I’ve seen some posts related to Mu-so Gen 2 connection & setup issues. Tried several things based on the suggestions, but have not been successful.
As you can see in the screenshot setup is ending in a error when using the following:
Phone: iPhone 12 Pro Max
Two WiFi networks (2.4 & 5 / Mesh) with different names. Errors happens with both.
Led: blinking purple
Setup works with iPhone Xs and Xs Max with iOS 14.3.
Once setup has been completed with any of the two iPhone Xs I can also stream from the iPhone 12 Pro Max on Spotify, however can’t use the Naim App.
Thoughts? Appreciate any help.
This is almost certainly a router or network setup issue.
When you say you have two Wi-Fi networks with different names are these provided by the same device or separate devices? If two devices you may have created a subnet or are operating two routers in router mode, so are suffering from double NAT, which will give the error you see.
The odd thing is that I can ‘access’ the Mu So with two devices iPhone Xs, and not with the App on the iPhone 12.
My wife has a iPhone 12 and the Naim App finds and operates my Qb and Atom without any issue. Delete the App and re-install to see if this helps. Maybe you failed to acknowledge the pop up request to allow network access.
Depending on how your network is configured, if you have the 2.4 and 5GHz networks on separate SSIDs I can see that this might cause issues when the iPhone is on a different network to the Muso.
Reinstalling the Naim App did the trick. Thought I did it already a few days ago, today it worked. Thanks!!
This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.