Hi, musu qb disappeared tonight from app
followed normal protocol
-unplug and wait
-updated app
-re search for musu
-found musu
-finds WiFi as per picture below
mbut then this happens
Anyone know what this is? Seems a dead end.
AirPlay connected to null?
I’ve been going round in circles for hours.
any help appreciated
thanks
Rgds
I would shut down your QB (unplug and leave unplugged) then restart your router (Virgin Media?)
Wait for it to fully restart and only then power up your QB and try to connect it again.
And if that doesn’t work it may be time for a reset to factory default, though you’ll lose various settings. Procedure is in section 6.6 of the manual.
Roger
Thanks gentleman
eventually it bypassed AirPlay (I don’t use it) and connected as normal. No idea why or how
rgds
Mine keeps losing the WiFi and I’ve no idea why. I’m ready for dropping mine in the bin.
Can’t you hard wire it, even across the mains far better in my experience.
Have tried that, just as a test. Doesn’t make much difference I’m afraid.
I have zero knowledge of WiFi matters, but if there is a slight gap in WiFi stream it just cuts out. Almost like there’s no buffering
anyway working now and sounding great
My QB1 does the same - sometimes gets restarted several times a day. My solution sounds better than the QB1 while it’s restarting
I had to reconnect mine to WiFi again on Saturday. Like you, this time it didn’t mention AirPlay. Up to now it has stayed connected. This is the longest time in a while. This might just save it from the bin !
QB1 had a bit of a reputation for iffy WiFi. QB2 is supposedly better.
That said, our QB1 has been flawless on WiFi whereas our QB2 does occasionally lose connection and needs a restart, in spite of being closer to the router. I put it down to luck of the draw.
Roger
Hi all,
I am by no means an expert on this. What i do know is i was using a BT router and “those” black disks. I was permanently “losing” in the app our Gen 1 QB’s & Muso. I then got rid of BT router & black discs and replaced with a Unifi” network thingy ma bob! All my problems went away. I’m still running x 2 QB’s & Muso and they have never missed a “beat” since… go figure!!
I’ll second that. No end of trouble using a BT router. Changed to EE, with their router last year and not had a single issue since. Not being overly technically minded I wasn’t looking forward to setting up the new router, but it really was very easy for all the various devices.
Me too - Qb sounds great (when it works) but I’m ready to bin the useless PoS and never had any satisfactory solution from Naim
If it’s dropping out etc. in most instances it’s down to flaky wifi implementation. Yes in theory it “should” work but many, even new routers are simply not very good.
I have several QB’s, all MK1 and they connect and are found right away.
I hope you can get your issues resolved as they are an amazing piece of kit.
