Naim App - Can’t Get Home

[Cole]

Recently I find I can’t get to the Home Screen on the Naim app.

I can get to the Local Music screen and when I select the “<“ icon it’s back to a mostly blank screen.

I see the house icon in the upper left hand corner.

But when I selected it I get a blank screen.

I can use the Star remote to see the main screen directly on the Star unit but I prefer using the app.

The only change I made recently is to a a Naim Mu-so 2 in another room. But the app worked fine when I installed the Mu-so.

I am seeing the same thing on both my iPhone 12 and new iPad Air apps. Both are running the latest Naim apps (iPhone was upgraded 3 week ago to ver 6.4.1).

Any insight would be greatly appreciated.

[HungryHalibut]

Try turning the Star off by unplugging it, and kill the app by swiping off the screen and then restarting.

[Cole]

Actually, just power cycling with the remote (no unplug needed) and restarting the apps solved the problem on both devices. Thanks.

[HungryHalibut]

That’s good. Restarting fixes an awful lot of things.