Naim Atom volume dial not responding

Hi
I’ve just noticed that the volume control on top on my Atom is not responding, it neither lights up or adjusts the volume when I use my hand.
I can still adjust the volume via the remote or the App.
I’ve tried turning the amp of via a long press of the power button, but to no avail.
I only noticed this since the last update a few weeks back, both Amp and App are up to date.
Has anyone experienced something similar or have any suggestions?
thanks in advance!
Leigh

Yes, whether I use remote, dial or phone (with Tidal Connect), the volume doesn’t respond properly - it either leaps forward 4-5 notches then jumps back to where it was before or just doesn’t respond. There are now 4 threads on very similar volume issues. Hoping Naim sees this… Tried on and off many times.