I brought a Naim 2 phono to 5 pin DIN from a reputable dealer in May 2017. The first quickly developed a fault and was replaced by the dealer.
Now the replacement has developed the same fault - a buzzing that changes tone when one touches the phono plugs. The cable has not been touched since the day it was installed, so I’m at a loss to understand why it has suddenly gone.
Have others had a problem with this cable? Wonder whether I should try the Chord version instead.
Might be worth investigating if there’s a soldering fault - a dry joint perhaps? I had this a couple of times with more sophisticated Chord a Company cables where the weight of the cable caused earthing issues due to failed solder joints.
Agreed. I’ve got loads of Naim RCA to Phono cables and never had an issue with any of them.
However, I do wonder whether it’s the actual plug to socket interface that’s the problem, particularly as the fault has occurred without any disturbance to the i/cs. Some RCAs sockets seem slightly undersized so that the outer conductor on the Chord plugs that Naim use are sometimes a loose fit to the point where contact is poor and eventually you get a nasty hum. And connecting to WBT Next Gens can give similar issues - they’re best paired with the Next Gen Plugs. What is the unit the interconnect is connecting?
Richard, thanks for your advice. It is one of the later first gen Hugo’s with the bigger holes.
I’ve had a fiddle with it again. The very loud buzzing is only on one channel and if one gently touches the wire just before it enters the plug one can make the noise disappear The smallest movement and it reappears. So would appear to be a fault inside the plug itself?
I tried a cheap phono to DIN converter in the Hugo and it works fine, including if the wire is touched.
I also tried the Naim cable from a tuner to the 282 and get the same buzzing on one channel.
Your dealer could probably repair it. Or any radio/TV repair place. It sounds like the screen on one channel needs resoldering. It’s a 5 minute job max.
Best
David
Hi Michael, yes it sounds like there may be a wire loose inside the plug. I suggest you talk to the dealer who supplied the i/c - I don’t know Naim’s current warranty for cables (FWIW, your contract is through your supplying dealer, so they should be your port of call here), but I think they’re pretty good about repairing them without too much fuss when it’s definitely not a case of user abuse - if it’s within 2 years old I’d imagine you’ll be fine, but as I say, it’s best arranged by your dealer.