ND5 XS 2 Muso 1

Hi-Fi Corner
1

Hi, my ND5 XS2 and Muso 1 have suddenly stoped connecting to the internet. My iPad, MacBook and iPhone still do connect so I am at a loss to workout why it’s happening. I have reset the ND5 XS 2, Muso and the Vodaphone router using their rest buttons but without any success.
Any ideas what else I could try?
Thanks best wishes Amer

2

Unplug both Naims from the wall. Turn off the router. Wait a few minutes. Turn it on and let it completely finish rebooting. Then turn the Naims back on.

3

If you are using a switch, turn that off and back on again as well.
Also, what colours are the leds on both devices?

nd5xs2:

  • 1.No LED - Device is off or in sleep mode.
  • 2.Green LED - Network Connected.
  • 3.Orange Flashing LED - Network Connection Starting
  • 4.Orange LED - Booting/ Resetting
  • 5.Purple LED - Wireless connection configured but network not found.
  • 6.Purple Flashing LED - Wireless set up mode.
  • 7.Blue LED - Firmware update underway or in recovery mode.
  • 8.Red Flashing LED - System Fault.

muso:
LED Colours

The status indicator LED can be located on the side of the Mu-so farthest from the volume dial, next to the USB socket. On Qb, it is located on the rear of the unit close to the analogue 3.5mm jack input. In each instance, it is also next to the reset button pinhole.
• White – the Mu-so/Qb’s connection to the network is established and stable.
• Amber – The Mu-so/Qb is booting up (often also seen after a factory reset is carried out, as the streaming card must reboot).
• Solid purple – The unit has booted fully, but is not connected to the network.
• Flashing purple – Indicates that the unit is booted fully, is not connected to a network, but is ready to be set up to join one (note if the Mu-so/Qb isn’t set up within a certain time frame, this state will ‘time out’ and go to solid purple. If this happens. A short, 1 second press of the reset button will restart the process).
• Solid blue – A firmware update is underway. Do not disturb the unit’s power or network connection until complete.
• Flashing blue – Recovery mode. Contact Naim Support.
• Flashing/solid red – Error/fault state. Contact Naim Support. N.B. Sometimes when switched on at the mains, a Mu-so 2 or Qb2 will briefly flash a red LED, then show no other lights. This is normal, simply wave your hand over the volume dial to wake it and the unit will boot normally.