Hi, wondering if anyone has had similar problem and solutions?
Have an ND5 XS 2 on wifi connected to a Nait XS3. Normally no issues at all on wifi. Today the Naim App or Tidal did not see the ND5 on the network. Nothing has changed in the system or my network as I know it.
Have tried the following:
Power cycle
Network rest on ND5 (pin hole button thing) - several times
Router reset
Change of Wifi to 2.4GHz only, then change back to 5GHz back on
Naim app reset
Naim app uninstall/reinstall
Tried set-up both on Android phone (Samsung Note) and iPad Air
The ND5 works with wired ethernet connection
When I go to âset-up new deviceâ. the ND5 powers on, then led stays orange for awhile, blinks orange for a little bit, then turns purple, then flashing purple.
The problem is that during the detection of a ânew deviceâ when it is flashing purple, the phone/ipda does not detect anything. Eventually get the message on the Naim app "âNo Naim Products Detected. Phone unable to find any Naim products in Wifi setup mode. Check that your product is in Wifi setup mode and that you are close enough so that it appears in your Android deviceâs Wifi list.â
I canât see it in the wifi list on the phone.
Appears to me that if these things create their own wifi network temporarily before connecting to the router, then this isnât happening. Am i right on this, and is there any solutions out there?
Hi yes, held the pin in over 10 sec. System changes from purple led to orange then resets and shuts down, then you press power button to turn on again. Same issue. Also, yes, only device not playing the game. Thanks.
After doing your router restart, does your router see your ND5? Do you have any other network devices other than your router, e.g. extender, switches, Meshâs etc?
Also, can I suggest you turn ND5 off âat the wallâ, then Router, wait 5 mins, then turn router on, wait 10 mins, then power on ND5.
Hi, no router doesnât see it unless itâs on wired connection (no problems there). Wireless, cant get anywhere. Phone or iPad cant detect it during the setup sequence. Ive got simple one router network. No mesh, no powerline adapters etc. Have disconnected fully. Left it unplugged for couple of hours. Cheers
Ah ok, just wanted to check as you have a Unitistar listed in your profile, so wasnât sure if this was a new install. Good luck with finding the issue
You might try a network analyser app on your phone/tablet to see if that can find the nd5xs2 âsetupâ network. If not, it sounds - to me - like a trip back to Naim via a dealer is going to be neededâŚ
Ahhh thanks, havenât changed that. Yes the Star had itâs issues too (CD ripping) and I swapped it out for a ND5 XS 2 and a Nait XS 3. Had the ND5 for 6 months and no issues. Me thinks itâs internal electronics on the wifi module
Thanks, the Naim app did run one and I didnât see any new wifi signals. Also tried at neighbours house on their wifi and no luck. Think itâs a issue with wifi module. Back to the store. Thanks again