Well, after having waited for the accessories box since Friday, I retrieved it today.
I plugged everything as it should…I did borrow a ND555 twice before so I do have experience. Turn on the CD555PS and wait 6-10 seconds and the Naim logo and the 4 button lights turn on, but no screen. Complete darkness.
Turned it off, unplugged the burndy cables and plugged them back in. Same thing.
It seems to be on but no screen. I can’t pair the remote. I can’t seem to do anything. I looked at the back and there no lights where the ethernet cable is plugged in.
Is my ND555 dead on arrival? That would be a bummer.
Anyone heard of this before?
Still more, the power light was slowly flashing on and off while all the other lights were off and then it just tuned off no more ethernet lights and I can turn it back on with the power button.
I guess it’s back to the dealer tomorrow.
No, it hasn’t. Actually, I don’t really know if the factory reset was actually done since the screen is black.
I keep the two buttons in for about a minute and nothing.
It’s going back this morning. Rather disappointing.
Yes, screws removed. Yes, on one or two occasions the ND555 appeared in the app. I was able to start Radio Paradise…but no sound. The ND555 would not behave the same way each time I would start it. The only constant is the screen is always black.
I’m assuming my best course of action is to return to the dealer.
I thought units were checked before leaving the factory. Seems to way too many similar stories of late. Quality control seems to be an issue. Disappointing.
Thank you to Focal-Naim NA for expediting shipment of a replacement ND555. I’m listening to it now and it is wonderful.
That is very impressive given I had purchased the last one in North America. Or so I was told.
I do wonder however, why the replacement unit has an earlier serial number than the unit returned.