Good day all
First of all my apologies if the answer to this lies elsewhere in this forum. I did find posts on similar issues but nothing that quite matched our situation.
This week we changed ISP which necessitated a change of router (as the old one was ADSL-only). Our new router is in the same location as the old, a small room at the front of the house. We have an NDX2 in the adjacent (living) room, literally just the other side of a stud wall from the router, and an Atom upstairs in a back bedroom.
Both players connected fine via wifi to my old router which was a Draytek. Aside from the odd issue centring around FW updates, wifi connection has always been rock-solid. Our new router is an ISP-supplied Fritzbox 7530, and since installing it the Naim app has been unable to find either player on the network, neither do they show up as either connected or idle devices on the Fritzbox’s web interface.
Based on what I’ve read elsewhere in the forum I’ve tried the following without success:
Disconnecting both players from the mains for an hour or so (and consuming cups of tea)
Deleting and reinstalling the Naim app
Just now I moved the Atom to within a few inches of the router and the app still didn’t see it over wifi. I then connected the Atom via ethernet and finally app and Atom were reunited!
Whilst I know that wifi connectivity isn’t a strength of these players I would have thought that a distance of 6 or 8 inches wouldn’t be insurmountable, which leads me to think that the problem isn’t necessarily related to signal strength, but maybe something about to do with old wifi connection settings being ‘stuck’ in memory somewhere. Although we’ve kept our SSID the same, the Fritzbox has a different assignable IP address range from the Draytek (192.168.178.xxx as opposed to 192.168.1.xxx).
I could always ditch the Fritzbox in favour of a new VDSL Draytek, but I’d prefer to avoid the expense especially when there’s no guarantee it would fix the issue. Also I appreciate the preferred solution would be to connect via ethernet but this would be pretty much impossible in our house without resorting to hammer and chisel or powerline adapters, which again I’ve read are far from ideal.
My next step would be to try factory-resetting each player to see if that clears any old settings, but before I try that I thought I’d ask the good people of this forum whether I might be missing something obvious which would put and end to our enforced silence!
I’d be most grateful for any suggestions.
Regards to all