Just to let you know Clare (and anyone else incl ExiledRoyal still unable to update to the latest version), I contacted Naim help desk (number in Clare’s post above) - very quick to get through - and spoke to Duncan. I explained my particular situation (as per my last but one post on 17th Nov). Duncan sent an update file (via Dropbox), and it worked fine - took about 20 minutes. Thanks for everyaone’s help.