New Naim Internet Radio - Feedback & Requests - Part 10

Service update: NRJ, Cherie, Nostalgie, France

UK listeners are back on the naughty step and both SD and HD streams are geo-blocked again for the above stations.

When listening in EU countries outside of France it seems to be OK.

We’ll keep an eye on things to see if we can restore service, but currently this is a server side rule on NRJ Groups side.

Regards

Steve

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Hi @Stevesky, certain stations seem to drop-out occasionally, like this one.


The dreaded ‘device not found’ is also quite frequent and I’ve got a great wifi signal.
Most likely firmware?
Hope all is well!
Steve

Hi @Anonymoot

I left the lossless version of that stream running overnight from UK and looking at the stats, there were no dropouts / under-runs.

Also the networking issues you are describing are not product side issues and hints there is a local network issue. We have 10000’s of those devices running smoothly daily.

I’d suggest contact our helpdesk who can better advise on how to break down these connectivity issues better, as this thread is more for reporting missing/broken/problematic stations.

As a general bit of radio debugging advise, try playing the Naim radio stations as Naim manage those servers so we know the quality of service. If audio is intermittently dropping out on those the focus has to be a local networking issue,

Best

Steve

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A post was split to a new topic: Uniti Nova issues since FW update

Thanks Steve, in Spain so apologies for the delay.
Cheers
Steve

Thread continues with part 11 here;