Qobuz stuck on shuffle

[robert_h]

Atom HE & Focal Naim app - can't turn off shuffle

I sat down for a first proper listen lsat night and found that every album I play has shuffle turned on. If I tap the shuffle icon - nothing happens. If I hold it down for a few seconds - nothing happens. No matter what I do I can’t turn off shuffle. If I tap the Loop icon it toggles between loop once and loop - I can’t turn loop off either. Mobile phone is running Android Any ideas please folks? Thanks Pete