Roon restarting

Streaming Audio
1

I suspect I have a network issue, but before I go down that rabbit hole the issue (or non issue) is this. Every time I start playing an album or track via Roon the music starts then Roon starts seeking its server and the music stops. Then I have to wait while the app reconnects with the server. Occasionally, Roon wants to download an update, which I understand, but otherwise I need to start selection and play after a couple of minutes.

Does anyone else have this issue or should I seek to sort out my network?

2

Since you mention update prompts, one thing worth checking is whether the server and remotes are on the same Roon version. Roon’s article Why can’t Roon Remote Connect says different versions can prevent a connection, although the exact build numbers do not have to match. That doesn’t establish the cause of your intermittent disconnects, but it gives you a specific check before assuming the network is at fault.

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3

Interesting … the update always asks if I want to update all apps. I assume that includes: iPhone, iPad, Mac and server. So all should be on same version.

4

Unfortunately not so… ios/android/etc update from their own ‘stores’ which can delay release if there is a delay in approvals. Dependent on how you have configured things (auto update/etc) that means you might be behind or ahead with any update.

It’s not usually an issue, but it has caught people out before. I usually check to see if anyone has major issues before updating, but have previously had to dig myself out of a self-inflicted hole…

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5

One thing I’d try before changing anything on the network is starting an album and then closing the Roon Remote app.

The server handles playback independently, so the music should normally continue even without the remote connected.

If the music stops anyway, that might point more toward the server or its connection to the streamer rather than just the remote losing contact.

I’m curious, what device are you running Roon Server on? And is it connected by Ethernet or Wi-Fi?

6

Hard wired to Cisco switch. Audiostore Prestige must be 10 years old at least.

7

There seems to be an issue with the Roon Server app itself, rather than your home network. As a test, I would suggest moving the Roon Server app to a different machine, such as a Windows PC or a Mac.