I have been thinking about a flatcap/hicap upgrade but maybe I should think about servicing the current stuff first as it was all bought used over 5 years ago. I’ve seen the name Darran mentioned on here and wondered how I would contact him.
Google “class A Naim”
Doh, I should have done that. Sheffield is that correct?
cheers, just emailed them
I’ve checked the website and emailed them, then I saw it mentioned the NAP 200 service would include factory updates, do you have any idea what that means? do they add the Discrete Regulator technology?
No idea I’m afraid, I only know them from their (good) reputation.
Just wait for their email response, remembering it’s holiday time.
I don’t believe the 200 can be upgraded to DR specs and Naim has stopped doing the DR upgrade.
I purchased a serviced/recapped 252 in June and In the last week it has just blossomed. Highly recommend having your gear serviced by Naim or Class A.
I have just recently used Class A Audio in Sheffield to service my HiCap.
Their service is very good and the turnaround is very quick.
I suspect what that refers to is that during the years since original release a number of small improvements were developed by the factory and that the service includes them. DR updates they definitely are not. From what I recall they are maybe more to improve reliability, versus dramatic SQ improvements.
A benefit of a genuine service, Naim or their authorised agents, is that it includes things like that. At least if my memory is correct!
IMO Darran at Class A is much better than sending items to Salisbury. Much faster turnaround, you can drop off/pick up and cheaper. And the couriers he uses and how he packages is far better. No items have returned damaged from him. Cant say that for Salisbury.
It likely means the update Naim did to the protection circuit of the NAP200 - that would only apply to units built in the first few years.
Is that what NeilS mentions here:
Was just trying to find what I thought I remembered above.
Yup. Or by the appropriate Naim approved Service Agent in your Country or Region.
How often should I service my Naim product? This is a question often asked, and the Naim Service Department recommendations are as follows: for the Chrome Bumper (circa 1975 - 1989) and Olive (circa 1989 - 2000) range products, we recommend every 8 - 10 years and for the newer Black products (2000 - present), every 12 - 15 years.
From experience, I would caution against assuming approval implies competence, outside the UK. There are some superb agents with a well deserved reputation, but then there are others… Homework is recommended.
Thanks for all the replies. I’ve emailed class A for a quote and some info.
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