As I bought my Naim separates in 2014 and weren’t new back then I wanted to touch on servicing.
As they haven’t been serviced for many years I presume the advice would be …get them serviced. But what would be the order …
Firstly is there any tale tell signs that say you should defo get that separate serviced first …maybe humming etc?
Secondly … would it be based on price …most expensive first
Thirdly … Amps before pre amps
Also do Hi caps and/or Napsc need servicing
You can tell because they sound a lot better when they come back!
I had a 250 suddenly sound a bit off when overdue some attention but generally I think the changes are slow so you don’t notice until they are refreshed.
Hicap definitely, not sure about NAPSC.
Well, from experience, they will be underway for a good while. When you don’t have spare components to swap in (some do, but not everyone) you might as well send in the whole enchilada, and ask your dealer for a Muso/Atom/something on loan, or buy/sell one yourself.
If all that fits your budget of course, servicing has a price and getting stuff DR-ed can be an investment (see the 2022 service/upgrade price list in another recent thread).
As always, contact your dealer/distributor for advice, they will handle things anyway. Unless you’re in the UK where you can also contact Class A directly for guidance (and shorter turnaround).
The priority is generally Power Amps & Power Supplies first - especially with 250’s or above
(because they are regulated amps).
Preamps are not such a propriety…
The Naim advice is:
This is exactly what I was looking for, really useful thanks Ian
Many moons ago I am sure Naim would allow direct sending of Naim back to them, isnt it bit fussy having to go through a shop! I don’t want to be sold anything I just want to improve my lovely Naim
It’s similar to car main dealers. You would not be allowed to buy service or parts from Ford or BMW directly.
Darren at Class A in Sheffield is a Naim approved service agent. You can ship directly to him and his turnaround is typically faster than Naim.
Ah yes, I remember reading a few years ago that a few approved service agents exist. I will make contact
Not so much a few, in the U.K. just the one officially approved alternative to a Factory service - Class A.
That is a few:-)
Anyway there are good forum reports so I have pinged him a message
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