superniat 3 muting when use remote volume

Hi anyone know how to program remote control of supernait 3 .I have problem when i turn up or down volume from remote it work and gose in to mute . Does aney one knoe how to short this issue out. Many Thanks

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Try removing the batteries from the remote and replacing them. If that doesn’t work, borrow another remote from your dealer. If it works correctly, your remote is faulty. If it’s just the same with a different remote, the SN3 must be faulty.