Who/where can I phone to get Naim technical advice on fixing my Naim Uniti Core?
I took it in to my local repairman because it would no longer rip CDs. It wouldn’t even take them in to rip. Firmware was up to date. Factory reset accomplished. It will rip sometimes now, but not consistently. For example I was able to rip 20 CDs yesterday, but it failed to rip 12 times during this period. When it fails, it takes a CD in, but I can hear a mechanism inside making a mechanical noise at regular intervals but it will not go on and rip the CD. Sometimes I have to insert a CD repeatedly before it will finally initiate a rip. My repair fellow is at an impasse. Who can we phone and talk to about identifying this problem and telling us what needs to be done to fix it.