Did you let Naim support know this? Support should advise here.
Thanks Richard, no reply, just look latest firmware and/or send it to repair, I ask as I ask here the community can I return to an old update? can I re-install the latest update? NOTHING. I guess I will send again and wait sometime for a new update before sell the unit for parts
Claudio, what was the ticket number you received when you contacted Naim support?
This is interesting, because since a couple of weeks my Atom does something similar: it randomly turns on and starts playing from bluetooth or, if itâs already being used on a non-bluetooth input, it switches over to bluetooth and plays.
The Atom is not pairing with any of my bluetooth devices and I have even disabled the bluetooth input, but it continues to occur from time to time (bluetooth re-enables itself). My theory is that one of my neighboursâ devices (I live in a small apartment building) is somehow pairing with my Atom, although how this is possible is beyond me. I just checked my firmware and itâs up to date, according to the Naim app (3.8.4).
I assume that if I disable the bluetooth input it should stay disabled until I change the settings, right? Or does anyone know different?
And if a neighbour were accidentally able to pair with my Atom, is there any way I can unpair it unilaterally? Factory reset, presumably, would be the nuclear optionâŚ
Iâll try a factory reset later this week, to see if that improves things. Itâs not the end of the world. as Iâm moving out in a few weeksâ time, but itâs certainly curious.
As you say, if the Bluetooth input is disabled, then this should not happen. So a factory reset is probably the next step
Iâd put something on the communal noticeboard along the lines of âto whoever is playing panterra/adele/coldplay, youâre doing it through my speaker!â
Funnily enough, new neighbours did move in a couple of weeks ago, so they are my number one suspects. Iâll stop by in due course to ask them.
But the engineer in me wants to know how this is even possible? If the bluetooth pairing function doesnât timeout after a few minutes I suppose itâs conceivable that my neighbour âlegitimatelyâ paired with my Atom unknowingly and hasnât twiggedâŚ
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