I performed a factory reset recently for my uniti core as it was unable to import music via the USB ports.
After the factory reset procedures, I discovered a problem that the Core doesn’t read the files that ripped previously but it still reads and plays the files under the download folder. I checked by using my MacBook that the ripped files are still safe in the MQ folder which is located under the Music folder.
How can I retrieve the ‘lost’ ripped music files from the naim app?
After factory reset, I chose to keep the existing contents after configuring the music store. That is why they are still in the SATA drive. The problem is I do not know how to recall the ripped files by using the naim app.
It depends how many music files you have there. I did mine a few weeks ago and about 660 GB on an SSD took about 15 minutes.
Do you know the music store is properly selected? For example if you rip a couple of CDs, do they get saved or just disappear?
I am wondering whether you have somehow managed to get a second music store on the same hard disc. If you have managed to do that, then selecting the first one as a music share might fix the problem. That is under Manage Music in the app settings too.
I would try undefining your music store in the Core setup. Then do a full power off restart of your Core, not just using the front panel button. Then when it has restarted, go into Manage Music and define the Music Store again.
Now I can find the music store and retrieve all the rips and imported tracks but another problem is, I can neither import new rips nor delete any album using the naim app. Besides, the usb input doesn’t work well. The is always no response from both usb inputs.