No matter which CD I play, my Uniti Star refuses to eject the disc.
The only way to get it to unload is to switch it off, unplug it from the mains, wait a bit, then plug it back in and switch it on again. Pretty annoying behaviour…
I’ve already sent it to the dealer (unit is still under warranty).
Has anyone else experienced this same issue?
I was hoping they could fix it quickly, but after a phone call today they told me it will take at least 3 weeks… 
Thanks
I believe the unit will have to go back to Naim to be fixed, and the turnaround is normally about 3 weeks for repairs.
That’s exactly what they told me. Three weeks! How can I survive? Btw has anyone experienced the same mechanical failure?
well I haven’t had this issue, but i did ship my Star to the Distributor for inspection last week and got me a QB2 secondhand to prevent musiclessness.
Near to the tray there is a small hole about 2mm in diameter. If a CD is stuck you can stick a wire pin in there eg I used a steel paper clip. It only got stuck a few times but this does work and was the method recommended in one of their literatures I read.
FYI I generally don’t play CD’s directly but ‘rip’ ( copy) the CD to an external SSD and play the music from there.
If its under warranty, ask for a replacement or refund
Martin
I’ve had mine about 5 years and never had any problems with it. Granted that I only use it to,rip occasionally these days after doing about 200 discs initially