Good morning. New to Naim. Pending the installation at the end of next week of my new ND5XS2 I have purchased a Muso2 and a second-hand UnitiServe. The issue is that although I have connected the router physically by ethernet cable to the UnitiServe and reset both, the N-serve app is still stubbornly not detecting the UnitiServe. I have tested a CD and it makes the normal ripping sounds and spits the CD back out afterwards ok. So seems to be only a connectivity / detection issue. My UnitiServe is not yet connected to anything else. The Muso2 is working fine (in another room) on the main Naim app. I have downloaded the UnitiServe reference manual, but am no clearer as to how to get the N-serve app to find it.
The N-Serve app should find the US automatically. Probably a network discovery issue.
Can the Muso or ND5XS2 see the Unitiserve? Again they should find it automatically and any music stored on it should be visible in the Server input in the Naim app.
Check that the US is seen by your router. Has it been given an IP address?
Thanks. Iâve finally managed to find the US as a listed server on my main Naim app after rebooting the Muso2. All the previous ownerâs ripped CDs are still on there! The one CD of mine which I thought Iâd successfully ripped hasnât seemed to. Still nothing detected on the N-serve. The US is hardwired to the router. I wonât have the new streamer until next Friday
UnitiServe Workgroup is set to Naim, WORKGROUP or something else by the previous ownerâŚ..???
ATB, J
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A couple of things to try:
Reboot everything. Turn off your router, phone and Unitiserve. (Make sure you know how to shut down the US properly.) Then turn the router back on, wait until itâs fully up and running, then turn on the US, then the phone. If youâre lucky that might let the app discover it.
If you have a Mac, thereâs a version of N-Serve for it. See if that can see the US. For a PC thereâs the Desktop Client instead.
As Chris says.
Once you can see the Unitiserve with n-serve then you should check the firmware version. It should be 1.7c and if it isnât then you will need to update to that. This process is non-trivial, especially if the version is 1.7a or lower, as the updates have to be done sequentially and 1.7c has to be obtained from Naim support, unless you know someone who happens to have the 1.7c update CD.
Thanks so much - switching from my iPhone to iPad sorted it! I can now see the US and the previous owners collection in N-Serve and have successfully ripped a CD using the iPad App. Is there a way to move or store the former ownerâs music collection in a separate folder before I start to rip all of my own collection before Fridayâs installation of the streamer?
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See also my grateful reply to Chris above. Happily, it is indeed 1.7c. Many thanks!
You can use N-Serve to delete the existing albums altogether if you donât want them. If you want, you could navigate to the Unitiserve music folder using a computer and make copies to store elsewhere. What you mustnât do is try to delete or in any way edit the files using a non-Naim interface as this will break the database.
Being a UPnP server, the Unitiserve uses tags to browse music rather than files and folders, so if you put the albums into a separate folder it would combine them and what you see would be the same.
The n-serve app on a MacBook has a âmove album monitorâ, in the Maintenance section. This is not available on the iPad version.
The UServe manual says:
Move Music: Provides access to a routine that enables music files to be moved between Music Stores. Select Move Monitor to display ongoing file movements and select Move History to display previous file movements. Note: Moving a large number of files can take a considerable time.
Note: Music files should never be added to or deleted from Music Stores via an alternative computer operating system.
Iâve never used it, not least because I find the Naim terminology of Stores and Shares hard to grasp.
Edit: looking at it again itâs is not obvious how to move albums. I wonder if this is solely a function of the now-unavailable external display interface?
This doesnât really help if the intention is to browse the previous owners albums separately as a UPnP server generally merges all music files into a single library regardless of the drive or folder on which they are stored.
Music store: where music files ripped by a Naim server are saved. The one that the device would currently use for a rip is called âActiveâ, but you can have other inactive ones (eg that used to be active) and you can in principle change the one that is active. All music stores are indexed and displayed in the app.
Music share: any other location where music files (eg downloads or rips from non-Naim sources) are stored and where they are made available to the server to be indexed and displayed in the app alongside the music stores.
For most practical purposes, inactive stores and all shares are the same thing.
Good point. The OP could do something like give all the existing albums a dedicated genre, as a way of separating them out.
Yes, as long as heâs not worried about losing the actual genre tags he could easily create a genre in the N-Serve app and add that tag to all these existing albums.
Thanks so much for all these helpful suggestions; the genre tag idea looks the neatest and I will give it a go!
In fact, the only practical solution given the sheer number of volumes I had involuntarily inherited was to delete them all individually via N-serve app and (after emptying the recycle bin!) start to rip all my own. Thanks to the sublime and rapid Naim technical support! ND5 XS2 now installed and is working well together!
The 2TB drive can hold about 2400 CD rips, so thatâs a fairly healthy sized library if you are having to delete stuff. UPnP servers are designed to scan your network for storage locations, so if the internal drive is not enough you can use other drives on your network to expand if needed.
It was more the inconvenience of having to wade through 670+ albums meaningless to me in the clunky app to find my own stuff! Iâll never reach that limit⌠especially as literally hundreds of my CD boxes are I now find now completely empty⌠I do seem to recollect an accident in a house move with a fully loaded Pioneer 100-CD jukebox being dropped in my callow youth but that would only be about half of them! I hope I may yet get some help to access and recover past digital backups of some of the missing albums⌠on a fairly new external solid state HD⌠I think that my ancient Mac white tower backup HD is now kaput and/or unsupportedâŚ
Hopefully you can recover the lost data, in which case you can put it in the Downloads folder on your Unitiserve. Were they lossless CD rips? If not you might be better off with a streaming Tidal or Qobuz subscription.
Thanks, Chris - they were, but I am considering a Qobuz sub at some point tooâŚ
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