I noticed on a few occasions that you changed my App settings without my consent.
First there is this very annoying Radio Player that keeps popping up in the App. I have changed this feature into Hidden, but keeps changing every now and then.
Secondly, You keep asking for Data- and Product usage data constantly, even though I did disable this using the toggle switch.
It is not the end of the world, however as a software developer you should be able this fix this relatively easy.
The app has certainly got more unnecessary fluff since it became the unified Naim/Focal app.
I did notice it deleted all the alarms a while back and my kids were late for school as a result. If you have an alarm function it has to be reliable or not even bother having it. I noticed that the alarm now also doesn’t understand date boundaries. If I set it to go off 7am Mon-Friday, it does go off at 7am but Tues-Sat. The reason: 7am Monday in Japan is still Sunday in GMT.
To be fair, for browsing, accessing, and playing music, it’s brilliant. I’ve used loads of apps and while none quite meet expectations, the Naim app works best.
It’s the features orbiting that core functionality that are the main issue.
Has any software provider in the history of computing ever issued an upgrade that didn’t remove someone’s beloved feature or add features that many/most people found worthless or annoying? Or that didn’t include bugs despite all the beta testing?
Back in the late 80s - early 00s, I supervised the software for the law offices where I practiced. In a law office you live or die by your word processing software, and for most of that time it was WordPerfect (at least in the US). Every couple of years they would issue a new version. I’d examine it and get excited by at least some of the new features, which I would then tout in tutorial sessions, But all I would hear from the users were complaints about features lost or new confusions.
Around 2000 we moved (of necessity, given the rest of the world) to Microsoft Word, a program that I considered inferior to WordPerfect. And it was my term to gripe.
That reminds me. At the last company, we had this asset lease accounting software and it had a bug in how it calculated accruals in a very specific configuration. A major well known auto manufacturer’s car finance division went berserk when we fixed it because it was allowing them to cook the books and skim a bit more off all the customers each month. When I left, every other client was on version 7 but this one well known car company was on a special branch of years old version 4 without the accounting fix and had paid us handsomely to stay there and get support for it.
Fintech is where innovation and integrity goes to die.
I still use a direct descendant of WordPerfect; it is the Word processor module in Open Office at home, which is free for home use. I dumped Word when I retired and no longer needed it for the occasional work stuff I did at home.
