Hi all,
The cable that comes out of the splitter and goes to the 360 box. Is it normal “tv aerial” coax, or something else? The connector on the end looks like it is “aerial” coax.
I need to buy an extension cable to put the box where I want it.
Thanks in advance!
Edit: all sorted, thanks to those who chipped in.
Neil
It’s a normal coax connector - like this
https://www.amazon.co.uk/dp/B08DM3Z5K2?ref_=cm_sw_r_apan_dp_KVV3FJ6BJ7K0BRFMN0D4
No, they are not the old style coax TV aerial plugs.
They are F connectors.
The above cable is correct though.
Hi Andy,
Thanks… sorted!
On the 360 box and the output from the splitter cable they are actually ordinary tv coax type connectors.
Ah yes, just looked, mine appears to have an adaptor thing on the back. The box on my wall is an F connector though.
Sorted… thanks!
Interestingly, the current Virgin Media splitter is different. It is hard-wired to two connectors. One has an F connector to connect to the Hub 5 and the other has a coax plug to connect to the 360 box. And there is a cat 6 Ethernet lead to connect between the hub and the 360 box. There is an F connector on the splitter that is to be connected to the incoming cable.
Also the F connector for the Hub is push on, not screw on! Totally weird. And it the Hub and 360 box are more than about two metres apart, you have to do it another way or extend something.
This photo is of what I just described. I didn’t use it at all!
Hi David,
Yes, just dealt with all of that. Made it work with a tv aerial extension cable. Thanks for the reply.
Neil
Actually although she doesn’t know it, my wife is pleased with your thread because it made me buy a new piece of cable from the link provided by @Andy_Mac and I tidied up the whole thing here so it’s not just lying across the carpet in the sitting room. And moved the power connection for the 360 box to another socket that is slightly harder to get at, but out of direct sight.
It’s only taken me 6+ months to get round to doing that!
Virgin have sent me a new hub that implies it’s plug’n’play. Any advice for an easier transition. I’ve made a list of all devices I can think of that need to be updated with new wi-fi details.
It will be plug and play. You have to do it within a few days because they will disable your old hub after that time. I think it was five days after receipt when I had my last change.
The hub takes a while to register on the network and do any firmware update. Say 20 minutes and it will probably be up and running by then.
You could change the SSID and password to be the same as your old one then you will probably have almost no issues changing over. You might have to restart a few things to force them to ask the hub for a lease, but many will do that automatically. I left the SSID and password at the default and just changed the devices where necessary, but then many of my devices are on a different WiFi SSID which is logically the same as the hub.
It took about 90 minutes for the system to fully kick in when I swapped mine over. I didn’t get full speeds until that time was up.
Thanks, that it useful to know.
Max
VM have just “upgraded” us to a Hub 4 (we’re broadband only).
The bigger issue is that the Nighthawk 1000v2 router seems to have had an online update about 3-4 weeks ago, which has “bricked” it - frequent DNS failures hence no internet for about 30 seconds or so, then springs back to life and works fine….for a bit……and then DNS failure for 30 seconds or so………then rinse & repeat.
There has been some traffic on the Netgear support forums on this topic. It remains to be seen whether they fix the issue, or whether I use this as an excuse to set up a mesh WiFi network.
But at the moment we’ve got the Hub4 in “router” mode, and all is good.
Our Hub 4 arrived today. Got an email earlier in the week saying our Hub 2 was out of date and we could get a Hub 4 instead.
Nice and easy to swap over and it’s now set up in modem mode to feed our mesh system.
We’ve had the Hub4 running for about a week now.
Amusingly it came about because of the problems with the Nighthawk router, which prompted my wife to get onto VM support, who did a line check and decided we needed a new “Hub”.
Annoyingly the Nighthawk is less than a year old, but as I said earlier, this may be an opportunity to go “mesh” - despite the dual-band router and two ageing dual-band WAPs, the kitchen has often been a “coverage dead spot” 
I’d definitely recommend a mesh setup. We’ve got the Deco M4 system with 3 nodes. Excellent coverage throughout the house and garden. Very pleased with it, and not a silly price either.
I was looking (idly, I must say) at the Asus mesh system, where they use multiple “same model” dual band router units ( at about £110 each) but switch off the router function in all but the “master” so you end up a full spec “master router” and very powerful “nodes”.
But I’m some way off that. The network is up and running at the moment, and I wait to see what Netgear do…….
Edit: I understand from their community forum that Netgear are aware of the issue……and as my network is up and running with the VM router, I will await developments from Netgear before I harbour any thoughts of “jumping ship”.
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