It’s a bit late in the day and I’m very hot. Clearly not at my sharpest.
Mine was repaired.
Thanks. Where I was going with that line of thought is I remember paying part in advance and part on completion and whether some machines have been worked on that now need that work to be paid for. This is where the insolvency practitioners might become involved and not release the machine until the balance was settled.
No, sorry - that is an earlier liquidation of (as you say) Witch Hat Limited. The IP’s were appointed for that in 2017 so it’s nothing to do with the current circumstances, which I think are Witch Hat Servicing Ltd. Separate companies - all very confusing
Really! That took a long time then.
yes - takes effort for an IP to close something off completely and they probably aren’t very motivated if only v low fees are involved!
I got it, very good HH.
Yes. I should have realised that when I saw the dates. Clearly would take a few months at best but I didn’t expect years. Like I said earlier, it’s been as long day already.
Hi, just to say that I just got my money back following a S75 claim so looks like it can be validated. Took a few weeks but worked for me (UK bank cc)
Hope it works out for everybody else…
Hopefully some of the peripatetic technicians will continue to work on repairs and might even make cables. Cutting out the bean miscounters, admin and email repliers would make it attractive.
It’s a tiny business with only 4 employees, so I doubt there are many roles to be cut out.
If you have access to ARP you could probably find it. Although you would need to be in its vicinity
If there’s no IP, are they really in administration? I think the notice on their site is the only evidence… And it’s not like their communication up to that point was particularly honest/accurate if I have to believe reports here.
I can’t see any notice on their site to indicate they are not trading
Oops it’s on the shop page - but not the front page, blog page, about us page or contact us page
I’ve just received this from Nationwide:
I haven’t contacted the administrator as I didn’t know I was supposed to. I’ve looked on Companies House and cannot find any details of them. Does anyone have contact details? It was mentioned above but from reading the responses that seems to be for a previous liquidation.
Nationwide are saying that if they don’t hear from me in 14 days they assume I don’t wish to pursue the claim. All I’ve provided to far is a screen shot of the message on the WH website.
This is more or less the same response as I got from John Lewis. I wrote back ( no luxury of an email address provided) to say that information was not available and I did want to pursue my claim regardless. Radio silence since then. @Audioclueless pointed out to me that under S75 the card company are jointly liable whether a liquidator has refused the claim or not.
Thanks. Are you saying that we don’t know who the administrator is? I certainly can’t find the details.
Yes. There is currently only the statement on their web page and Facebook account. No ‘official’ sign of an appointment.
Thanks. I’ll therefore go back to Nationwide to that effect. I’ll also point out the joint liability. They are obviously hoping I’ll just give up.
I see that people who paid with PayPal have received refunds already, maybe that’s better than using the credit card directly.
My understanding is that it’s normally the directors of a distressed company who are responsible for appointing Administrators. A bank can do so, but this may not be the case with WH.
If the financial conduct of the company is as shambolic as this thread suggests then it may be some while before anything happens.