ND555 shipping in am to Focal Naim NA
Now I just wait……
I’ve had better Sundays
At least I think I was able to identify the problem- with the help of the great Naim forum and mr Sells.
My dealer (Tyler of Next Level Hifi) texted me while on a plane and created an RA # and helped me through the process!). Amazing dealer!
Thanks to all
David
Now that I am back to relaxing I’ve noticed there are quite a few posts about Naim newer streamers having din output relay failures.
Since mine is going back, how many of these relays are in a ND555?
I lost the right channel of my system when the output mute relay on my 252 got stuck. It was repaired at no charge, even though I didn’t have a warranty.
I lost the left channel on my system but it was a stuck relay in the 552.
It happened again not long after but I must have dislodged something in a DIN connector stripping the system down….I only discovered this after I’d replaced my AV amp. Neither my dealer or myself thought it would be the lead !
I just hope my problem is the ND555 and not the 552.
Since I tried different Din inputs on 552 and the problem persisted and the fact that all worked well with RCA connections on both streamer and preamp- I would think problem is streamer.
Already shipped ND555 so if it is 552 that would be bad…
David
Thanks, HiFiman, do you know who many of these Din relays are in a ND555? Just the one??
Using Naim since 1989- first time I had a significant problem (other than couple of transport failures in CDS 2).
Have now idea how low my streamer will be away. Hope does not take months.
David
I’m not sure how many relays the DIN uses maybe one for each channel.
This thread has prompted me to bypass the ND5XS2 optical out to Chord DAVE and connect my ND5XS2 direct DIN - DIN to my 552 whilst its still under warranty just in case I have a relay issue!
Fingers crossed for a quick turnaround David and for the unit to be repaired in the US.
that is helpful.
Will need to check with Focal-Naim NA whether they just replace one or both of the relays.
Would assume only one is broken (the right) since only right channel is missing.
David