Need some help with my Core please, before i contact tech support.
Background to system: S’nait 2, NDX 1 (one of the last, if not the, last off the line ) Unite-Core.
Background to problem:
Previously had a (borrowed) UnitiServe in the system for a brief period, and ripped some CDs, moved the ripped WAVs to my MacBook desktop as was having problems backing the US up.
US left the home
Core arrived, connected via ethernet to Airport Express acting as a bridge on the same network as NDX, app etc. so no probs there
Core Music Folder functioning perfectly with newly ripped CDs showing in Music folder
Core Downloads folder working perfectly with ‘The Beatles FLAC USB’ files transferred, and all tracks showing and accessible via app, and playing perfectly
Core Downloads folder working perfectly with UnitiServe ripped WAVs with album folder and all sub folder tracks showing in the downloads folder when viewed via MacBook ‘finder’ but - the album title is visible in the app but NO tracks are available to play - when one selects the album and hits play, nothing happens and when one views the albums within the app there are no tracks listed.
now, these CDs were ripped on the unitiserve and originally resided in the Music store of that device but is the fact they are now in the downloads folder of the Core at the heart of the issue or, is there something else going on that prevents the app ‘seeing’ the tracks that are clearly visible when the downloads folder is viewed from our computer.
any help appreciated as to what might fix this, before asking tech support.