Have upgraded my iPhone to version 5.13.1 of th app and now Tidal won’t work through my Qb att all. Have tried resetting the Qb and the phone. Even tried the app on the iPad (also v5.13.1) but that won’t work either.
I’ve got the same problem. Still awaiting a reply from Naim support on this. Everything else works and the TIDAL app works, so nothing wrong there. If this problem doesn’t go away soon my streamer will be worthless. Streaming TIDAL is what I use it for.
This is not specifically a Naim app v5.13.1 issue as it had been working fine for me until today. I noticed I have updated the Tidal app today so wonder if that’s the issue.
Going to try the normal reboots etc. and see what happens…
All the same here for my NAC-N 272 streamer and 2 Mu-So’s. As usual app updates require rebooting/resetting audio and network components so I jumped through those hoops again. But to no avail. Tidal streaming still doesn’t work. Cynically the 08/may ios update for the Naim app mentions “improves connectivity to TIDAL” …
As Steeve pointed out it might not be related to the Naim app version. I streamed TIDAL yesterday night and it worked just fine. Today it didn’t. No upgrade of app versions in between the two moments.
Ok well I’ve reloaded, reset and rebooted everything I can and it’s still the same.
Strangely I think I even played something on Tidal first thing this morning ok as well. I can’t remember whether that was before or after I updated the Tidal app though!
Just to confirm, I can see all my Tidal content through the Naim app, e.g. favourites lists and search for everything. It even tells me it’s added the selected tracks to the queue, it’s just when it tries to play them a brief message comes up and then it reverts to the previous input.
Looks like it’s affecting everyone the same anyhow…
As a temporary measure you can still listen to your Tidal content through the Tidal app and connect your iPhone or iPad to the USB socket or use AirPlay.
At the moment the most likely problem appears to be a change in the Tidal app which is causing tracks not to play on units with the old streaming modules.
If anyone has any further information to either back this up or contradict it, please post it.
Just tried a fresh iPhone (my son’s). Never had a Tidal nor Naim app on it. Installed just the Naim app and used only this app to login to my Tidal account. So never downloaded the Tidal app on it. All Tidal favourites appeared in the Naim app but non played. Problem not solved. Looks more like a Tidal / Naim backend issue.
I’ve got the ND5 XS mk 1. I’ve never been able to use TIDAL via Apple Air Play. Only via the Naim app. Spotify, on the other hand, only works via the Spotify app and connects via Spotify Connect.
I’ve tried connecting my iPad via the USB socket but all I can play is music physically stored on the iPad. CD’s I ripped into iTunes 15 years ago. Streaming TIDAL doesn’t show up on the Naim.
So basically I’ve got 5,000 € worth of junk sitting around the house at the moment. Remind me never to spend large sounds of money on computer based music again. I’ll stick with CD’s and vinyl. There will be no drastic changes to standards overnight making my collection of LP’s and CD’s unplayable.