Have you tried the cables that Naim make for this purpose? A quick search on the usual mart for NAA00100248 will return a pretty cost affective result. Maybe the seller can ship to you.
Iām aware of it, yeah. Whatās unclear is if itās any better (or even worse) than my current custom RCA-to-XLR cable that Iām using via XLR-to-RCA adapters. Theyāre priced fairly reasonably so I could always give them a shot without too much of a hit to the wallet if all else fails.
Good luck. Hopefully they will ship out - theyāre really very special cables.
Well itās been 4 days and no reply from AV Options. This is the second time Iāve emailed them (sent a question about a year ago for a different query) and once again complete silence.
Fantastic customer service. Some companies just donāt want your money.
They did it twice to me too⦠puzzling
I find that rather baffling. Iāve dealt with AV Options for years, and never had issues getting responses to email inquiries. Ignoring customer emails is just not how Chris and Nick roll. Something seems amiss.
Iāve never had a problem with AVO. Always prompt responses. Iād make sure you have the correct email address or contact info.
Iāve dealt with AV Options (and its previous incarnation Naim North American) since 2001, and never had any issues.
No chance of that as they donāt give you the option to email them directly via your own inbox as they only offer submitting a message via their website.
Also, I used a different email address this time in case my other one was blocked for some reason. No dice.
Super frustrating as they are the only company it seems to make this specific cable off-the-shelf aside from Naim.
This maddening insistence to use bizarre and obscure connection configurations from Naim is enough to make me want to sell my 300DR for a power amp that works with any preamp. And no, I have to desire to get a Naim preamp.
Very baffling. I just emailed them the other day and had a response with 4 hours.
Iāve never used their website to communicate. Iāve always emailed Chris directly at chriswest@avoptions.com
Same, plus ānickdā at the same domain (i.e. Chrisā partner). Email them both. Thatās what i always do.
Taake,
We just checked our spam folder and our in box for the website contact page - nothing from you.
We are receiving emails everyday. Even with the spam filters set high 15-20 spam emails sneak thru every week. Spam has exploded over the last few years.
Naim do not allow vendors to post direct contact email on the forum but have you tried using a Gmail or Apple email in our contact form? Smaller email providers may be on Gray or Black list.
Chris West
AV Options
Hi Chris, thanks for replying here. I used a Gmail account both times. I tried sending an email to chriswest@avopitions.com that was posted above just now but it came back invalid.
Iāll post my question here that hopefully you can answer:
I tried ordering a pair of Signal interconnects on your webstore (New Naim pre to old Naim 300DR XLR) but the only countries listed for delivery are the US, Canada and the UK. Is it possible to get these shipped here to Australia? I will be using a non-Naim pre amp with XLR out for use with my 300DR and your cables are the only off-the-shelf options aside from Naimās own.
Cheers.
Thatās because the email address to him is invalid. āopitionsā should be āoptionsā. (not your fault)
Always double czech spelling! LOL
Taake - avoptions only has one āiā in it ⦠almost there - please try again
Itās against the forum rules to discuss your request here.
Chris
Thanks Chris. Sent it just now. Cheers.
Got it Taake ![]()
Just want to give props to @ChrisW for his help and professionalism in sorting things out.
Now to play the waiting game for my Signal cables to arrive in a few weeksā¦
If only Focal Naim America could learn from his fine example. ![]()