I need to update my Unitilite.
Following the steps for Firmware 4.8 update – for legacy Naim streaming products
Download PDF Guide as desrcibed on this page: streaming-products.pdf
The link in this document:
The latest version of Naim Streamer Updater software, which includes the Firmware 4.8 update – available to download here
brings you to the page Updates | Naim Audio
Click on Streaming products here and you get another copy of streaming-products.pdf
This is an endless loop.
Has someone a clue where the firmware is hidden??
If you click on the link in this file you end up downloading the file:
48-windows-update-instructions-1.pdf
and the download link in this file goes nowhere, as I already had described.
Thank you very much for your help, Robert!
Please don’t be offenede, but now I hope this is a trustworthy download.
Why is this not on the NAIM website.
There are four links here: the first two are the two firmware versions and the second two are the two guides. The first two don’t have coloured underlining…
If you want the firmware, click on one of the first two links in the original site Richard posted (below is an explanatory photo).
And @robert_h ’s file will be totally fine, as an alternative.
They are not on Naim’s website because some marketing guys revamped Naim’s website for Focal-Naim and made a complete hash of it. Lots of important stuff is missing currently, but you can check with Naim support if you don’t trust the regulars here.
Thanks for you suggestion, but that is exactly the PDF with the two links.
I just tried again (PC Link). This opens another PDF 48-windows-update-instructions-1.pdf which links back to the original web-site.
The lower section your screenshot shows with download … is non-existant. It also actually should point to 4.8, not 4.7.
I really highly appreciate the support of @robert_h. My point is simply, that this SW should be on the official site of Naim.
The NAIM systems are high-end (expensive ) hifi devices. The SW shouldn’t be discontinued after a few years, because some marketing/sales guys think you should buy a new system because they can force you to do this. This simply leads to the conclusion, that Naim willl not be in the selection list for the next system. And I’m not even stating to talk about other severe issues with this system (like the poor design on display and CD-drive!)
The actual links are not the bit that looks like it’s underlined and opens a pdf, but the two boxes right at the top which open the PC update and the Mac update. I tried it just now so I know it still works.
So for PC, click on the very first sentence at the top, which says “Download version 4.8 Software (PC)”
Incidentally we all agree with you on your point 2. But while the Focal guys sort themselves out, we Naim enthusiasts on this forum can help other Naim customers with some of their problems at least.
Unfortunately you cannot get high res Tidal on the green screen streamers because of their hardware limitations and we know that Naim do not expect to be able do anything about that.
However you should in due course be able to get the new internet radio service, and that will involve another firmware update, so with your new-found knowledge that should be a breeze for you!
May not be the right place for this but I think it is linked.
My Unitilite is updated to 4.8 and it and the muso have been happily working with Tidal for several years.
I think Tidal has updated something in the last few months and now everything is screwed! There is obviously a new interface with the new tidal update looks very pretty. Sometimes I can find the devices on the App and sometimes I cannot. When I do sometimes the tidal works and play a few songs form the playlist or album selected, then everything freezes and I have to sue the remote to stop the track, change volume etc.
Sometimes I have to relog into Tidal on a new interface and it works as for a short while. Sometimes I had to log into tidal on what looks like an old interface and it always fails to log in.
Sometimes I get a message telling me that tidal has been updated and I need to update the hardware…. I cannot find anything that tells me what version or where to get the update. I seem to have the latest update, 4.8 already.
It’s the same with the Muso sometimes it works sometimes not. Sometimes I can see it sometimes not. And neither will link with the other when they do work…
Can anyone assist? What’s going on
Is there an update I have not seen? Is it the green screens mentioned above now obsolete? I see mention of Tidal updates and Naim being out of synch in the last, is this the case now? Any one else having the problem? Any help appreciated….
