How To delete Playlists From Preloved Atom

[RogerGround]

Hi.
I have obtained a pre loved Atom and have found albums and playlists left on it by the previous owner.
How do I expunge all of these from my Atom?
Thank you.

[IanRobertM]

Hard reset the Atom…? Must be a way to do this. Read the instructions - or find them on Naim’s web site. Or email Naim support…

Just stating the obvious here.

[Suedkiez]

I don’t know if a factory reset deletes the playlists, but on a pre-owned one I would in any case do it.

At least on the NDX2 it seems to, so I would expect the same on the Atom:

New Firmware update v. 3.6.0

Probably you should call Naim Support tomorrow. But if you wanted to try something else first, then a factory reset might be worth a try. “Restoring NDX 2 to Factory Settings When turning on the NDX 2 power supply, hold down the Play and Input selection buttons of the NDX 2, until the front panel display of the NDX 2 turns on, then release. Warning: This will reset the music database and will delete all favourites and playlists.” Best David

If the playlists survive the reset, go to the Playlist tab in the app and delete them?

[RogerGround]

Hi @IanRobertM
I had tried all that apart from emailing Naim support. Tried that once and still waiting for a responce, IMHO life is to short to wait about or chase people.
Thank you.
Kind REgards.
Roger

[RogerGround]

Hi @Suedkiez
The playlists are not listed in the Playlist tab in the app.
So I have carried out a factory reset. The only problem is now I cannot remember how I found them in the first place!!! I blame old age and poverty.
Thank you for your input.
Kind Regards.
Roger

[Suedkiez]

@RogerGround

The playlists are not listed in the Playlist tab in the app.

@RogerGround

The only problem is now I cannot remember how I found them in the first place!!!

Odd! Haha. I am not a Naim app & playlist expert sadly (usually using Roon) and myself cannot get rid of a test playlist, probably because I have beta app and release app installed, on two devices, and as much as I am trying to delete it everywhere, it somehow always manages to reappear …