Moto g8 can't find rooms

[kaypeejay]

Welcome to the forum @drews . There is a on own problem with BT hubs with communication between devices across the 2.4 and 5 GHz bands

See below link

BT Smart Hub 2 - 2.4Ghz mu-so connection issue

"The BT “Smart Hub 2” comes with a range extender which BT choose to call a “Disc”. The “Disc” has an Ethernet socket on the back. The mu-so has an Ethernet socket on the underside. Set up the “Disk” as per BT’s instructions. Physically connect the “Disc” to the mu-so with an Ethernet cable. The mu-so will now be found by the (not so) “Smart Hub 2”. The solution does rely on being able to place the 'Disc" close enough to the mus-so to connect them by cable. All you’re doing is taking the mu-so’…

Apologies if it doesn’t work, I am not very used to this forum on the phone!