Thanks @NeilS . Is it safe to assume, Naim doesn’t offer any repairs anymore?
Would there be any outside/3rd party repair places in the US. It sounds so lovely - when it’s playing. I hate to leave it. 
Not as far as I know - but it’s always worth contacting our Tech Support & explaining the situation. We may be able to offer a non warrantied repair or something, but that would be at their descretion.
Regards
Neil.
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You have a handful of well established NAIM dealers in your neck of the woods. Have you contacted them regarding options for your CD player?
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I spoke with Hawthorne, and one their team members has been wanting willing to test mech transport on their units. Apparently, they have a dozen units with failed mechs - and he has recently located a vendor from Germany for the CDX2s. He’ll test that on one of their units to see if it’ll fix things!
He said - it’s an outside chance it’ll work. He’ll get the ball rolling - but it’s a long process. 
.
I just submitted a ticket on Naim support - per @NeilS advice.
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@ankurrius As much as you like the CDP, it nay be time to consider other players. I can’t see investing time or $$$ for potentially questionable results.
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It‘s a super machine and I think you are doing a good job in trying to prolong it’s shelf life
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@Jaybar -any recommendations? I would like to have it sonically similar, and a front loader. How is the sound of the new CD5si ? My main source is Vinyl these days - so not looking for a uber high end player 
.
Thank you in advance.
@ankurrius I had repeated reliability issues with my CD5si and finally gave up. I moved to Luxman. More costly but built like a tank. Different sonic signature but it really suits my system and room. I have the D03/X. Now discontinued so maybe you could get a dealer discount on remaining stock? just drop in the CD. Absolutely silent. No puck needed. However it does not have a DIN connection. I recommend it highly.
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hi @Ian2001 it pains me to see this happen. Beautiful sounding player.
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@NeilS I don’t see any cracks in the disc platter. However, there is a radial crack in the ‘spinner’. Is that normal? Second detailed picture
I think your best bet in that case is to hunt for second hand Naim CD players - but of course it can take a while to find one.
No, not normal & the platter will need to be replaced. Whether it is the cause of the problem, not sure, but it certainly won’t be helping.
Best bet would be to source a VAM1202 from the internet & ask your friendly dealer to swap the platter over for you.
Regards
Neil.
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There is an American company on eBay selling brand new Philips VAMM 1202 . Have a look
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There appears several sources == they appear to be manufactured by the Philips Corporation in China, possibly NOS, dont know. There also appear to be VAM1202 compatible mechs too
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Much good feedback on the genuine Phillips - China mechs, and apparently easily available.
It is reported to be a straight swap, but the new unit does not come with the wires attached. Therefore the wires have to be removed from the old unit, and then soldered to the new one.
So six wires in total (two for the spindle motor, two for the switch, two for the sled motor).
If that information is correct, why don’t dealers or Naim themselves offer this service?
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Crossed my mind too
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Perhaps @Richard.Dane or @NeilS can tell us if there is perhaps something different about the Naim VAM1202 implementation that we’re unaware of which prohibits the swap with the new production mechs, or other reasons why Naim or its network doesn’t offer this as a service.
Seems such a waste of several types of otherwise perfect CD players in a time of a CD revival.
From what i understand the VAM1202 production situation has for some years been all over the place with many companies making them but no real QC and quality being very hit and miss (rather more the latter from what I gather). Just because it may say Philips on the label, doesn’t necessarily mean it comes from Philips…
I gather that Naim were trying to find a reliable source but in every case were experiencing a high proportion of premature failures on the later batches of 1202s and I recall Neil saying that the service dept. were having to build one ‘good’ mech from parts of others, which is understandably not really sustainable. It’s probably why the CD5Si and Uniti2 moved away from the VAM1202.
So, by all means take a chance on a mech you see being sold - you may get lucky, you may not, and it’s undoubtedly because of the latter that I guess Naim felt they could no longer guarantee a mech replacement.
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@NeilS for my knowledge sake, since I don’t know the terminology. Would you mind sharing what the pieces are referred to in the image call out below?
- Circular Cracked inner bit (where the magnet clamp locks the CD)
- Main CD platter (should the dealer replace this whole thing too?
- Squarish plastic thing covering the laser
- Laser
Your recommendation of swapping the Platter - would be 2.? Correct
And the Vam 1202/2 mech consists of 1,3 and 4. Am I reading that correctly?
Thanks
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That does appear understandable, as on further investigation I think all the VAM1202 made now are compatibles and not manufactured by Philips in China or elsewhere - and made by independent manufacturers to the Philips spec = some even using original tooling apparently.
I understand some of the compatibles are good quality, but some not, so unless you do you own manufacture QC assessment it is a bit of a lottery.
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