Ok, but I could help even more if I knew the dealer so we could liaise with the distributor on their/your behalf.
The names on a forum I don’t like doing this is incorrect. However, there is only one Italian Naim agent who has my order number and my phone. In addition to customer service, Naim has all my data. The only thing missing is … the transparency of communication.
Note that Naim will have orders from their distributors and UK dealers, but no end customer names for those orders - those are held by the dealer.
I ordered my Solstice the day it was announced. I share the same frustration as Gigiharly. I’d appreciate it if you’d look into my order as well. I can provide dealer/distributor via email. Thank You.
@Naim.Marketing
If I may jump on the ship of inquiries? I was in the original allocation to the US and still waiting for a replacement PSU…
Please reply off/line if that would be preferred and thank you for your help!
Mark
I’ll ask @Richard.Dane to contact yourself and @varyat to gather info so I can enquire further. It will involve going through several layers, though, so I may not get an instant answer (I will persist, though!)
There’s a very interesting comparison you have available there, should you ever get them all working at one.
I heard a Dohmann Helix 2 at Ana Mighty Sound in December, but with a MY sonic Labs platinum and Dartzeel, one of several decks I heard that day and the one that left a lasting impression.
I only visited to drop off my Proteus for a retip.
I’m stateside and waiting patiently. Here’s a reply I got from Focal Naim America via my dealer:
"Hi Jared - Unfortuantely Naim really can’t provide an ETA at this time, they cant produce many of their models because they cant get their hands on the components to make them. The pandemic has created a transport crissis which is now getting worse with the new variant, making it nearly impossible to get the parts to make their models which is why we cant get many ETAS and the Solstice is one of the most problematic models at the moment
Really sorry for the lack of information, I will continue to inquire until they are able to provide a timeline"
No real updates, and I continue to listen to my lackluster Fisher Price turntable until the next batch of SSE’s are produced and at least one of them gets their happy ass to my doorstep in North America
Another 25 complete Solstice collections left the factory last week, FYI.
For non-UK orders, we don’t hold that info here in Salisbury - only which distributor it’s gone to.
Thank you Clare- I will forward pertinent info tonight when I come home from work.
I appreciate you looking into this for me…
ATB,
Mark
@Richard.Dane
I attempted to reply to your email and received a “no reply” message.
Please advise.
Thanks,
Mark
Mark, I’ve messaged you again.
I have some serious listening to do this weekend.
Many thanks to John and Paul from Audio T Brighton for this afternoon’s installation.
I’ve only listened to a few things so far but it’s fair to say I’m very much enjoying it and it’s going to get even better!
I found the plural interesting - but on the other hand there is one in CD players as well, so who knows
There are 500.
What a fantastic setup. Olive, Classic and Solstice sitting so nicely together….
DBLs too
Those DBLs look great
The Ariel is quite a featherweight design and skeletal chassi. I’m not sure it would apply to the substantial parts of the Solstice. Mac Laren GT perhaps?