I’m currently thinking about whether this is a Qobuz issue, a Naim issue or potentially an interface (API) issue. I have come across situations whereby both sides of an interface meet the requirements of the API but due to an error in specifying the interface, information is not passed correctly. I tend to think that the API is specified by Qobuz with the various 3rd party manufacturers implementing it within their platform. Does anyone have any definitive knowledge on this?
Strange I hear it differently and there even is a good explanation of it.
All this talk about the naim app has to work somehow to get the naim device to show up in Qobuz I suppose really is strange, but problems with google cast can actually cause connect not to work on Android devices, or rather this happened on my Samsung a35. Took down both chromecast aaand connect, even though it worked fine from iOS.
Im finding QC and my ndx2 a bit clunky. Tonight started QC, picked album, selected QC to ndx2, hit play. No sound, yet the scan bar showed it was playing. Ndx2 said it was playing. Got to about 15 seconds in and sound started at about 3 seconds in.
To be honest I can’t imagine that Qobuz, or any subscription provider, would offer to scan and catalogue your locally stored music library given the tiny number of subscribers who might want this, web streaming being the norm for the majority of listeners.
If anyone did it, perhaps Apple given their history of providing downloads and the software to manage and play it, would be the obvious ones with the resources to do it.
Realistically, Roon is the main player here, or perhaps Aurdirvana, Innuos or Melco.
I have a similar bug in my system (ND5 XS2 → nDAC).
If the streamer is on standby and I try to use Qobuz Connect, the streamer wakes up and the apps (both Naim and Qobuz) show that music is playing, but no sound signal arrives to the nDAC.
I have to go the Naim app, play something else (i.e. web radio) and then the sound turns on and I can use Qobuz Connect normally afterwards.
These early versions are always buggy. Relying on the user to find the issues.
Im not convinced by QC. Yes you drive the tunes from qobuz app rather than naim. But where is the real benefit?
I have another issue right now in that i have to keep loging into qobuz via the naim app. The app to qobuz API is not playing well. Naim app knows i have an account, just does not bring back all my favourites etc. Log out/in is my current work around.
App remembers for about 4 hours. Then forgets.
Edit. 4 hours is now 2 hours before naim app forgets my qobuz login.
I find the Qobuz app interface nicer and easier to work with compared to the Naim app.
Currently have active accounts on Tidal / Qobuz / Apple Music / Spotify until I figure out what works more effectively . When is Spotify going to finally provide lossless quality to be finished with all this trouble…
Agree that the QC interface is better than naim. But it would not have to try too hard.
I wish qobuz would recognise what an album is rather than a " release".
I am mostly enjoying Qobuz Connect. I do wish that my iPad app would remember that I have chosen to play music on my 333 rather than expecting me to select it again the next day. Search is much better with the Qobuz app, which more than makes up for the minor inconvenience of having to remember to select where to play the choice.
So it appears that this “bug” is potentially affecting quite a few users.
I asked earlier for thoughts on whether it was a Qobuz issue or a Naim issue. Not aware if users from other manufacturers than Naim are reporting similar issues which would lead me towards it being a Qobuz issue, or if it is specific to Naim and so potentially a Naim issue.
Such things usually only sort out, when you go into real trouble shooting.
Analyzing the system configurations (and settings), the network setup, and possibly start doing tracing on either Naim or Qobuz side (or both).
So, practically, start reporting the issue to both (Naim and Qobuz) and see, who is faster in responding and trouble shooting.
Since it works on some (Naim) systems but not on others, I’d intuitively start tracing on the Naim side (what commands and data from Qobuz does it receive, what are the internal wake and play states, can they reproduce it in their test lab (ideal to speed up trouble shooting and resolution), …). But then it’s not up to me (and I don’t have the means either).
I have the same problem with my Nova. Although I have to play something via the Naim app before I can get any sound. It’s not the end of the world to be honest, I just wish it would work better.
Anyone know if Innuos units like the Zen Mk 3 or Pulse series will support Qobuz Connect? A brief web search was inconclusive. I’m using it through a WiiM Ultra and it’s great.
. When is Spotify going to finally provide lossless quality to be finished with all this trouble…