Superline Service Quandary/Disappointment.😮‍💨

Beginning to wish I’d never seen this thread
:woozy_face:

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I’ve been wondering about a Superline for some time as I’m not sure I’ve ever been convinced by my ancient Linn Linto, but I honestly don’t know what else I’d consider these days, and even auditioning a Superline would probably have been tricky without travelling long distances.

Not in a position to splash out on a new phono stage at the current time, but it would be a shame if it’s no longer even made.

Wasn’t/is there a new phono stage for the new fangled post-classic series - I thought there was going to be one.

Times change but sadly the new kit as good as it may be just doesn’t have the appeal older items did when there was long term compatibility despite redesigns.

The NVC-TT is the New Classic phono stage. There are posts on here about their relative merits, some from Naim staff

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That’s the Solstice phono stage derivative is it?

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Wonder if they tried to desolder that?

Fewer awkward looking capacitors in it, to this untrained eye!

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Same guy that designed my SL !

Not heard it but have been told by someone whose opinion I trust that it (NVC-TT) is inferior to Superline.

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Linn Urika 1 is the answer if you have an LP12. Makes full use of Radikal 1 or 2. I got rid of of expensive Tom Evans The Groove plus SRX power supply worth £5k new to get Urika 1.

Reading the threads I reckon the Superline will be fine unserviced for many many years.

Has anyone had caps gone on Superline? And if it needs repair Naim will repair it. I wouldn’t worry about it. Enjoy it as it is.

Ultimately the Superline is repairable. It sounds like Naim can’t do services on them every 10 years any longer due to lack of parts. If it goes wrong, get them to repair it.

Enjoy the Superline for what it is!

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I’ll be tinkering with the SL as soon as im hone tomorrow. ( been up the smoke since tuesday morning). Ive got a extra full suite of load plugs to play with. My dealer reckons 100ohm is good with a linn krystal. Not what others say, but ill give it ago.

Absolutely. I worry about this as limiting the eventual A1 time for my SL but I won’t be junking it until it sounds bad and isn’t capable of being made great again. With Krystal or Kleos, I preferred SL to Ulrika or the Rega, but all are very good so there isn’t much on it.

I was worried about the message sent by making this change to a product that might have been bought new just recently. However, I take @Richard.Dane ’s points and will treat this as a sad one-off, rather than a harbinger of a new servicing policy.

By the time I need a new phono stage, I will hopefully be comparing the Ulrika 5 to NVC-TT3 and products not yet in existence….

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Renouncing the brand’s most distinctive feature, serviceability, I would say is a high stakes. I Understand if Superline owners are both upset and disappointed. Think again Naim :neutral_face:

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I don’t think they can because Naim are dependent on parts that are no longer made.

Naim don’t make their own boards or caps. Parts are designed by them and boards made by other companies.

So if caps or parts are no longer made, they can’t do it anymore.

The boards are in short supply and to repalace the caps which they don’t make any more breaks the boards!

They would have to design a new Superline with new boards to service it from what I hear from Naim.

oh wow thanks.
Interesting. So the caps Naim used in the Superline no longer available. I see it’s highly likely to be discontinued sooner rather than later. :expressionless:

Well apparently Elna caps are no longer availble. That’s a problem for a long term service.

well, no worries for you then.

SL is already discontinued.

Still on the website for now, not that that means much:

Naim Superline | Phono Stage Preamplifier | Naim Vinyl | Naim Audio

Hello again Robert

Discontinued ?
Can you elaborate?
I read your earlier comment that your dealer suggested this, but feel that is entirely different from any official EOL statement from Naim

TBH, like many, been half expecting an EOL statement on SuperLine, any time soon. At least since NVC-TT arrived. But as I’m writing, have not seen or heard anything official as yet.

Not withstanding the fact of recent news probably rendering the SuperLine a lame duck, in the current Naim product collection. (No service available now maybe severely limiting any interest in buying a new one, etc). So, we might all reasonably expect an EOL notice in the weeks and months ahead.

BW
R

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As of when?
It’s still on the website.